Alvin

E-commerce and Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Bachelors degree

Last Active

March 9th, 2025 (today)

Member Since

September 19th, 2021

Profile Description

I'm an accomplished customer service representative with relevant experience as well as customer support for e-commerce brands.
I have provided excellent services to clients worldwide, including live chat, email, and phone support. Throughout my experience, I have developed skills for converting negative situations into positive ones by remaining calm and positive and showing empathy and understanding toward customers. Also, I have great time management skills and can handle pressure.
I also provide a wide range of administrative tasks, which include:
Order processing, order inquiry, Internet research, and social media handling.
Customer Services Software that I have used:
**Zendesk, **Khoros, **Gorgias, **Salesforce, **Shopify
Tools and internal communication software:
**Slack, **Skype, **Google Docs, **Excel, **Google Spreadsheet
I am eager to learn about products and services to deliver the best possible customer service.
Feel free to contact me, as I am fully available for a quick call. Let's start building a long-term relationship.