Najma

IT Service Desk

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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Bachelors Degree

Last Active

January 27th, 2025 (69 days ago)

Member Since

September 19th, 2021

Profile Description

Hi, my name is Naj. With 3 years of hands-on experience in IT service desk operations, I specialize in diagnosing and resolving hardware, software, and network issues for global clients. Proficient in managing service requests and troubleshooting complex IT
problems, I excel in maintaining high client satisfaction through clear and effective communication. I am skilled in supporting technologies like Office 365, Google Workspace, Active Directory, and remote tools like Bomgar. Experienced with ticketing systems such as Zendesk and ServiceNow, I am passionate about delivering reliable IT support while continuously enhancing my technical expertise to meet the evolving demands of the IT landscape.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Valenzuela City, Metro Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 37
Influence: 30
Steadiness: 21
Compliance: 12
English
C1(Advanced)
Government ID
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