Hello! I’m Juls, and I’m excited to bring my 2+ years of experience as a Customer Service Representative in the healthcare industry into my new role as a Virtual Assistant. In my previous roles at Optum Global Solutions, I gained valuable experience working directly with healthcare providers and members, handling inquiries related to claims, benefits, coverage, billing, and appointment scheduling.
I have a strong background in problem-solving, managing communication, and maintaining high-quality relationships with clients and tea
I am adept at using productivity tools like Google Suite, Microsoft Office, CRM systems, and I am confident in my ability to quickly learn new software. I’m passionate about helping businesses stay organized and providing efficient, dependable support. I’m committed to delivering professional service and ensuring that your operations run smoothly.
Let’s work together to bring value to your business while I develop and apply my customer service expertise in a virtual assistant role!
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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