I have a love for giving excellent service and finding appropriate solutions to problems. I am a high-performing maintenance coordinator and customer service specialist. Since I've been in the company for eight years, I've had a good impact on organizational outcomes by thoroughly understanding the issues at hand, locating the underlying reason, and making sure all essential fixes have been implemented.
Some of the apps and programs that I used:
* CRM,* Salesforce,* Podio,* Kustomer,* Asana,* Dropbox,* Fastfield,* Front,* Slack,* Aircall,* AmazonConnect,* Google Sheets and Google Docs,* Word Press, Microsoft Excel, Word, and PowerPoint,* GMass, Gmail, and VoIP/Softphone-Avaya.* Outlook and Gmail.
I have been connected with Poplar Homes, formerly known as Onerent, as a maintenance coordinator for almost 3 years. Also, I have been with At&t for 5 years and with Gogo grandparents as their senior CSR. I really want to go back as a maintenance coordinator if given a chance. And I would like to showcase my expertise and enhance my skills.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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