Irine
Customer Support/Collections Officer
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($799.99/month)
High school diploma
Last Active
April 4th, 2025 (2 days ago)
Member Since
September 9th, 2021
Profile Description
ABOUT ME
I have worked in various companies specializing in customer service, finance, and sales. I strive to bring a positive and solution-oriented mindset to every task. I’m excited about the opportunity to contribute to your company and help provide outstanding service to your valued customers.
WORK EXPERIENCE
COLLECTIONS SPECIALIST
I have more than a year of experience in this field.
EXPERTISE
Skilled at recovering overdue payments through phone conversations.
Set up a suitable payment arrangement.
Reaching out to customers to remind them of overdue accounts and to understand the reasons behind their payment difficulties
Documenting detailed notes for each
CUSTOMER SERVICE REPRESENTATIVE
I have over 5 years of experience related to this industry.
EXPERTISE
Convey information to customers clearly and effectively.
Listen to customer's feedback and concern attentively.
Skilled in navigating tools, performing basic troubleshooting, managing data entry, and quickly adapting to new technologies.
Can work independently as well as collaborate with other departments to address customer needs and enhance service processes.
SOUNDS LIKE YOU NEED? HIRE ME.
YOU MAY CHECK MY PORTFOLIO USING THIS LINK
Top Skills
Customer Support » Sales Support
Experience: 2 - 5 years
Customer Support » Customer Service » Payment Processing
Experience: 2 - 5 years
Office and Administration » Debt Collection
Experience: 1 - 2 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Metro Manila
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 51%
- Influence: 17%
- Steadiness: 16%
- Compliance: 16%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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