Current Employment Status:
Hired Full Time on Oct 14, 2022
E-commerce Customer Service Specialist with over 5 years of extensive experience in service delivery, order fulfilment, and renowned for outstanding multitasking capabilities. Committed to fostering professional relationships to enhance profitability and drive robust business results. A champion of customer satisfaction, delivering top-tier service and comprehensive support. Highly skilled in customer service methodologies, multi-channel support, and time management.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Ad-hoc and Administrative Tasks: - Supported the sales team in conducting lead research to expand the customer base. - Generated contracts and other necessary paperwork. - Collaborated closely with the IT department to manage website updates and revisions. - Worked closely with the Finance department to ensure timely payment of supplier invoices and outstanding customer payments. - Prepared presentations for weekly company meetings.
Experience: 5 - 10 years
Experience: Less than 6 months
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