Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Associates degree
Last Active
December 19th, 2024 (today)
Member Since
August 29th, 2021
Profile Description
- Windows OS Clients, Windows Server, Active directory, WSUS.
- Windows backup, recovery, migration, system security.
- Microsoft 365, Office 365, Azure Fundamentals, Cloud Services.
- ZohoDesk, ConnectWise, Salesforce, Sysinternals Suite, peripheral machine setup.
- Trainings and certificate: CCNA, CompTIA Cloud,OSI Model,MS-900 Microsoft 365 Fundamentals.
- Assisting customers through a variety of channels, including live chat,
- Serves as a point of contact between management and customers to improve the general customer experience.
- Creates reports and knowlege base documentation for future use.
- Develops and maintains in-depth understanding of the products and services.
- Communicates client feedback to other groups, including the technical and marketing divisions, in order to enhance the overall customer experience.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Sales Support » Account Retention
Experience: Less than 6 months
Cloud Services » Azure
Experience: 2 - 5 years
Systems Administration » Windows Administrator
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 5 - 10 years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- PARANAQUE, METRO MANILA
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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