RN|MED VA|PRIO AUTH|RN INTAKE|PHARMA ASST|MED SCHED|CUST SER

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

July 1st, 2024 (3 days ago)

Member Since

August 26th, 2021

Profile Description

Hi! My name is Upgrade to see actual info, I am looking to broaden my horizon in the field of freelancing.
I graduated Bachelor's of Science in Nursing, Registered Nurse with active license and has a wide array of experience in a clinical setting, BPO healthcare, BPO Technical Support (voice ), and Customer Service (voice) with a total of 10 years of working experience and counting. I have over 6 months of experience as medical virtual assistant as pharmacy assistant and as a prior authorization, medical scheduler, patient intake, medical records specialist and, customer support.  
I am independent, hard-working, patient, highly trainable, honest, flexible, a team player, open to feedback, and thrilled to explore new things to be a better version of myself. I can work with minimal supervision but also work under pressure but still meet the client's deadline.

Skills/Qualifications:
Patient Intake
Handled Voice and Non Voice Accounts
Coordinated hospital transfers and medical transports via air or ground 
Served as virtual telco nurse to initiate Emergency Activations in the hospitals such as Stroke Team, Trauma Team, Neurosurgical Team etc.
Triage patient calls and needs and collaborated with medical professionals with accuracy 
Demonstrated active listening to doctors/nurses' case presentation and handoff during hospital admissions
Revenue Cycle Specialist for scheduling patient’s appointment 
Proficient in using EHR (Cerner) for patient chart utilization and review 
Knowledgeable to medical terminologies
HIPAA Trained
Prior Authorization Specialist for medications
Pharmacy Assistant  process orders of prescribed medications from an online pharmacy 
Point of Contact to different medical professionals, patients , and insurance companies during and off clinic hours
Provided holistic patient care and nursing assessment in a clinical/hospital setting 
Strong problem-solving and critical thinking skills
Excellent verbal and written communication
Ability to work under pressure with minimal supervision and multitasking

TOOLS: 
EMR/EHR (cerner, eclinical works)
Study cast
Talkdesk 
Zendesk
Ring Central 
Onvida
Revenue Cyle
PM office 
Cover My Meds
Slack 
Mteams
Miems Alert
Spok
Trauma Soft
Qgenda 
CRM
CAP
OneX
MYCSP
Microsoft Office 
Google Suite 

ROLES & EXPERIENCE:
*Registered Nurse with active License in PH
* Patient Intake
*Prior Authorization Specialist
*Physician Assistant 
*Medical Scheduler
*Nurse Associate /Healthcare Specialist
*Medical VA
* Customer Support 
*Subject Matter Expert
*Nesting Ambassador
*Technical Support Representative
* 5 years of BPO experience in US Health care account for Registered Nurses (voice/non-voice)
* 4 years of BPO experience in US Technical Support account with several roles (Subject Matter Expert, Nesting Ambassador, Technical Support Specialist)
* 1-year experience as Charge/Staff Nurse in a tertiary hospital
* over 6 months as Medical Virtual Assistant/Pharmacy Assistant

Please let me know how I can be of any service to you. I am looking forward to landing my next client here that will see my potential. Thank you!