Customer Service Pro | Property Rental Wiz | Virtual Asst.

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 6th, 2024 (6 days ago)

Member Since

August 18th, 2021

Profile Description

Hi there! What a happy coiUpgrade to see actual info that you've found my profile. I am confident this could be a great opportunity to create a partnership that benefits your business and leads to our success.

Over the past twenty-one years, I've been committed to supporting both local and international businesses. Whether you require adept administrative solutions or exemplary customer service, I've got your back. Here's the lowdown on what I can bring to the table:

- CUSTOMER SERVICE: Proficient in assisting customers via phone, email, and chat across various platforms. I approach each interaction with empathy and resolve issues effectively.

- ADMINISTRATIVE TASK: Skilled in data entry, file management, and maintaining data confidentiality, ensuring the orderly arrangement and protection of the customers, company, and all digital assets. Proficient in the effective management of email correspondence and calendar scheduling.

- BOOKKEEPING: Adept at managing financial records, including bank reconciliation, invoicing, bill management, and expense tracking, ensuring accuracy in financial matters.

- PROPERTY RENTAL MANAGEMENT: Skilled in supervising short-term rental properties, including handling bookings, acquiring insurance, addressing negative reviews, creating and revising listings, and monitoring competitors' listings.

- GRAPHIC DESIGNING: Proficient in digital design with the ability to translate visuals into engaging digital content that connects effectively with viewers.

- RECRUITMENT: Review resumes and screen candidates based on qualifications, experience, and job alignment. Shortlist candidates for the next recruitment phase. Attend video interviews to further assess suitability and provide feedback to the manager regarding each applicant's qualifications.

- TRAINING AND COACHING: Experienced in delivering comprehensive training to new employees on transaction handling and processing protocols, accomplished through the creation of easy-to-follow training plans and sessions.

- PROCESS IMPROVEMENT: Adept in the development and enhancement of Standard Operating Procedures (SOPs) to optimize workflow and productivity.

- MARKETING: Skilled in developing persuasive marketing materials that effectively showcase the features and advantages of the products or services, adept at cross-selling to maximize customer engagement and satisfaction.

TOOLS AND SOFTWARE I AM FAMILIAR WITH:
- Jobber, CompanyCam
- Airbnb, VRBO, Hospitable, Levr, Jurny, Ring, RemoteLock, Ring Central, Minut
- Trello
- Ring Central, Grasshopper
- Canva, Capcut
- Quickbooks
- Google Workspace and Microsoft Office
- Slack, Google Meet, Microsoft Teams, Zoom, Skype, WhatsApp, Viber, Telegram
- Google Calendar, Calendly
- Facebook, YouTube, TikTok, Instagram, LinkedIn

Let's collaborate and unlock the true potential of your business.
If you're sold and think we're a good fit, drop a personal message and let me know.
What time works best for you for a discovery call?


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