Nick

QA, POC, Phone support, Chat, Email, SMS and NPS

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

March 23rd, 2025 (5 days ago)

Member Since

August 15th, 2021

Profile Description

I am a top-rated Customer Service Representative with over 5 years extensive BPO experience and I can boost your sales by providing world class customer service. I can handle multiple channels such as email, phone, chat, and SMS. I am hardworking, resourceful, and a great team player! I believe feedback and criticisms as a gift so I take it positively and use it to my advantage. Over the years, I have acquired administrative, time, and people management skills which has allowed me to accomplish tasks and deliver results. The tools that I can work with are with Zendesk, Einstein 360, ACSR, 1425, Braintree, SNAP, DOMO, Maestro, and Stella. I am also proficient with Google sheets, MS Word, Powerpoint, and Excel. I also understand how Evernote works. I am willing to learn more tools to be able to be able to add value to your company. Let's set up a date and time for an interview so we can further discuss my qualifications.