I am confident that my proven capacity to work with clients both over the phone and in-person and over 5 years of customer service experience could be of real benefit to the company I will work with. I can offer new ideas to help your company grow and surpass all goals and objectives.
My experience as a Travel Helpdesk Consultant has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow-up to guarantee satisfaction.
My experience at Excel Travel Corp. has helped me improve my leadership skills, allowed me to gain organizational skills, and provided me with extensive knowledge of how to upsell services and goods to potential clients.
I have been commended on my past jobs on more than one occasion for my ability to handle customer complaints in a way that is professional, positive, and effective. I strive to treat each client in a way that highlights then motto and beliefs of the organization. Not only will I provide trustworthy, friendly and informative customer service to the individuals I work with, but I will also uphold the company’s efforts to b e professional and to solve problem creatively.
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