CSR|TSR|VA|Software QA Tester

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

December 18th, 2024 (today)

Member Since

August 11th, 2021

Profile Description

I have 2 years of solid experience in the BPO industry, handling both inbound and outbound accounts as a CSR and TSR. I excel at adapting quickly to new tasks, working effectively with minimal supervision, and assisting US-based customers with service-related issues and business inquiries. While I'm relatively new to freelancing and virtual assistance, I'm proactive in learning through research and online tutorials, enabling me to handle tasks such as data entry, internet research, and email support. I also possess skills in photo editing using Adobe Lightroom and have a basic understanding of Adobe Photoshop. As a team player, I'm committed to continuous learning, open to feedback, and proficient in English communication. Despite being a newcomer, my goals are to deliver outstanding results, build long-term relationships, and ensure 100% client satisfaction through professionalism and dedication. 

As an Analyst I Software Engineer, I apply my knowledge and skills in information technology and quality assurance testing to deliver high-quality software solutions for various clients. I work with a team of software engineers and testers to design, develop, and execute test scripts, scenarios, and cases, using various tools and methodologies, such as Software Development Life Cycle (SDLC), Agile, and DevOps.
I have a bachelor's degree in Information Technology, where I learned the fundamentals of software development, programming, web design, database management, and network administration. I also have multiple certifications from LinkedIn, such as Preparing for Your Review, Learning Canva, and Canva: Web and Digital Design Projects, which demonstrate my commitment to continuous learning and professional development. I am passionate about creating innovative and user-friendly software products that meet the needs and expectations of the customers and the stakeholders. I am motivated by the challenges and opportunities that the software engineering field offers and I aim to grow and excel in my career as a software engineer and QA tester.