Executive Assistant, Real Estate VA, and Guest Relations

Delivered comprehensive support to Solar Sales Managers, and the Legal Team. Managed administrative tasks, coordinated schedules, and facilitated communication to enhance operational efficiency, contributing significantly to team success. Specialized in account progress by following up on permits, site surveys, product installations, and contract signings. Executed email and text blast marketing campaigns to support the sales manager in boosting sales and re-engaging prospects. Sent marketing campaigns to old and unresponsive leads and updated the CRM to reflect their status, ensuring streamlined communication and efficient operations.

Ensured seamless operations and exceptional guest experiences by organizing inbox communications and swiftly addressing urgent guest issues. Documented shift activities for effective handovers and assisted guests in finding ideal accommodations through various channels. Acted as a Listing Specialist, managing and listing both long-term and short-term rentals. Handled accounting tasks, including processing booking revenue, bill reimbursements, and generating and double-checking monthly rent income statements for owner payment disbursements. Conducted tenant application screening, including employee and previous landlord verification, credit checks, and assessment of supporting documents such as bank statements and pay stubs. Maintained communication with cleaners and inspectors to ensure units were spotless and ready for guests. Addressed short-term rental review disputes and implemented guest recovery strategies to mitigate negative reviews. Provided tailored recommendations on local attractions, supported owner outreach efforts, and oversaw maintenance to uphold operational excellence.

As a Short-Term Vacation Rental Manager, I specialize in overseeing the operations and guest services of vacation rental properties. With a keen eye for detail and exceptional organizational skills, I efficiently manage bookings, reservations, and property maintenance schedules to ensure seamless guest experiences. I excel in handling guest inquiries, addressing concerns promptly, and coordinating with cleaning and maintenance teams to maintain high cleanliness and safety standards. Leveraging my strong communication skills, I build positive relationships with guests and property owners to maximize satisfaction and loyalty. My dedication to delivering exceptional hospitality ensures memorable stays for guests and optimized rental performance for property owners.

ChatGPT As a Short-Term Vacation Rental Manager with expertise in VRBO, I specialize in maximizing property occupancy and guest satisfaction through effective management strategies. Leveraging my in-depth knowledge of VRBO's platform, I optimize property listings, pricing strategies, and guest communications to drive bookings and revenue. From coordinating guest arrivals and departures to handling inquiries and resolving issues, I ensure a seamless and enjoyable experience for guests. With a focus on delivering exceptional hospitality and maximizing property performance, I consistently exceed owner expectations and enhance the overall guest experience.

As a Sales Support Specialist with extensive experience in the solar industry, I specialize in facilitating the progression of accounts and coordinating with permits to drive sales success. Leveraging my in-depth knowledge of the solar sector, I provide crucial support to sales teams by managing account progression, coordinating with regulatory agencies for permits, and ensuring compliance with industry standards. With a keen understanding of the sales process and regulatory requirements, I play a pivotal role in streamlining operations and accelerating revenue growth. My expertise in solar industry dynamics and commitment to excellence make me an invaluable asset in driving sales success and achieving organizational goals.