Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

December 19th, 2024 (24 days ago)

Member Since

August 9th, 2021

Profile Description

I'm a Customer Service Representative for over 8 yers now, With my experience in AT&T as a billing and sales specialist for almost 5 years along with my one year experience in Comcast as technical support, I feel confident that my breadth of knowledge in this field would be of great benefit to your company.
In brief, I am a performance-oriented and results-driven individual with strong organizational, time-management, and communication skills, both verbal and written. Throughout my position in AT&T, for example, I maintained my consistency in contributing to the successful development of the said company. Specifically, I was able to successfully manage customers’ concerns from bill inquiry, service orders (e.g. wireless, Uverse TV, internet, telephone, and Directv), accepting payments, down to the most basic questions about their service. Furthermore, I was able to communicate with customers in identifying their needs, such as rightsizing plans or packages to lower their bills, upgrading or downgrading their services, and selling new services that might be of interest to the customers.
Maximizing customer experience through excellent customer service is something I’m so passionate about and good at. Should you hire me as a customer service representative, I will do my best to extend my record of excellence to your company.
I'm an eager Upgrade to see actual inforner who picks things up quickly. I'm easy to work with, and I'll do everything I can to complete this assignment to the best of my abilities.