Mark

General Virtual Assistant /Real Estate VA/Medical VA

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

High school diploma

Last Active

October 14th, 2024 (5 days ago)

Member Since

August 8th, 2021

Profile Description

 Look no further if you require a dependable, effective Virtual Assistant with solid experience. I am the ideal match.
 6+ years as a Client Success Manager
2+ years as a General Virtual Assistant
 6+ years as a Customer Service Professional
2+ years as an Outbound Sales Representative
1+ year as a Medical Virtual Assistant
1+ year as a Real Estate Virtual Assistant

I am a dedicated Customer Service Representative having over 11 years of experience. Motivated to preserve client satisfaction and to contribute to the organization's success. Proven ability to build rapport with clients and meet production goals. And now I specialize in virtual assistance. I am a committed and self-motivated assistant. I have over six years of solid experience as a Virtual Assistant. I have excellent communication abilities. 

As a General VA, I am proficient in the fundamentals of email management, file organization, calendar and schedule setup, and other administrative tasks. So you can rely on me to complete the tasks I've mentioned to free up your time to focus on growing your business.

Blog/Article Writing
I have prior experience writing and posting blogs and articles on WordPress. I can make certain that your content is posted effectively.

I can help you in posting, scheduling, and even creating content for social your media platforms such as Facebook, Instagram, TikTok, Twitter, and YouTube.

I can handle all of your customers'/clients' inquiries by taking their calls and calling them back if they require assistance.

As a Client Success Manager
When it comes to onboarding new clients, I am mostly responsible. Client retention, as well as managing agents and customer success specialists.

 I don't just deliver results; I provide them with a smile. Your success is my top priority, and I make sure it's a fun journey.

 You won't have to chase me with an owl for updates. I keep you in the loop with clear and timely communication.

 I thrive on solving puzzles and overcoming challenges. No e-commerce problem is too tricky for this magician.

 As your virtual assistant, I'm flexible and reliable, working my magic whenever and wherever you need me.

TOOLS USED:

Freshdesk
WordPress
WooCommerce
Salesforce
Asana
Canva
Ring Central
Microsoft Excel
Google Sheet
Zoho
Freshworks
Vici dial
ChatGpt
Calendly
Google Meet, Zoom, Skype, Upgrade to see actual info, Telegram, WhatsApp, MS Teams, Slack

If you're sold and think we're a good fit...
 Drop a personalized message and let me know...
 What time works best for you for a discovery call?
Talk to you later! "wink"

Top Skills

Customer Support

Experience: 10+ years

I am a dedicated Customer Service Representative having over 11 years of experience. Motivated to preserve client satisfaction and to contribute to the organization's success. Proven ability to build rapport with clients and meet production goals. And now I specialize in virtual assistance. I am a committed and self-motivated assistant. I have over six years of solid experience as a Virtual Assistant. I have excellent communication abilities.

Customer Support » Phone Support » English Speaking

Experience: 10+ years

Office and Administration » Administrative Support

Experience: 2 - 5 years

As a General VA, I am proficient in the fundamentals of email management, file organization, calendar and schedule setup, and other administrative tasks. So you can rely on me to complete the tasks I've mentioned to free up your time to focus on growing your business.

Other Skills

Marketing » Copywriting

Customer Support » Email Support

Experience: 10+ years

Customer Support » Phone Support

Experience: 10+ years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Social Media Management » Facebook marketing

Experience: 2 - 5 years

I have been a social media manager

Advertising » Facebook Ads

Experience: Less than 6 months

E-Commerce » Inventory Management » Quality Control

Marketing » Social Media Management » Social Media Marketing

Experience: Less than 6 months

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
32
Gender
Male
Website
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Address
Marikina, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 30
Influence: 32
Steadiness: 28
Compliance: 10
English
B2(Upper Intermediate)
Uploaded ID
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