Kathleen

Ecommerce Pro| Amazon| Shopify

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

December 25th, 2024 (19 days ago)

Member Since

August 8th, 2021

Profile Description

Want to see your business grow strong????? You'll need a dynamic customer service professional.????
I got you!?
? Customer Service Representative since 2015
???? 8 years experience ( eCommerce, Customer Support, Virtual Assistant, Social Media Assistant)
Let's take your customer service to the next level! ????????
CRM softwares I'm proficient in
? Gorgias
? Freshdesk
? Zendesk
? Onesource
? ServiceNow
Customer Service tasks I can help you with:
? Responding to inquiries and resolving issues via email, live chat, and social media
? Managing orders and customer accounts
? Responding to customer feedback
? Handling billing, chargebacks and claims
? Creating macros and email templates
? Maintaining accurate FAQs for customers
Why HIRE ME?
? Proficient in English (verbal and written)
? Has management experience
? Skilled with best customer service practices
? Will go above and beyond for customer satisfaction
???? If you're sold and think we're a good fit..
???? Drop a personalized message and HIRE ME

Basic Information

Age
30
Gender
Female
Website
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Address
Pasay, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 51
Influence: 10
Steadiness: 25
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

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