A+ Customer Support | Creative Digital Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 21st, 2024 (87 days ago)

Member Since

August 3rd, 2021

Profile Description

Hi, I'm Mira, an Airbnb Subject Matter Expert, providing exceptional customer service and ensuring a positive user experience for both guests and hosts on the Airbnb platform.

With Skill Certification in Customer Service:
4+ years of PRO Customer Service, Operations Specialist
Trusted by leading companies such as Airbnb, Spirit Airlines & Sprint Telecommunication

Achievements:
92.86% Net Promoter Score (NPS) Top 1 out of 1000 Support Ambassadors.
Promoted from Community Education to Airbnb Subject Matter Expert/ Team Coach

Skills:
Customer Support
Market Research & Competitive Analysis
Live Chat Engagement
Executive Virtual Assistant
Customer-Focused Approach
Problem Resolution Expert

What Sets Me Apart:
My secret sauce? A perfect mix of empathy and effective communication. Every interaction is an opportunity to exceed expectations and leave a lasting positive impression.

Software and Platforms I'm Savvy with:
Zendesk
Slack
Asana
Salesforce
Zoho CRM
Google Docs
Apollo
Airbnb
WhatsApp
Google Workspace

Ready to work with me? Send me a message! :)
Let's set a meeting soon and look no further