With a strong background in various roles, I have developed invaluable expertise and a passion for delivering exceptional service. Throughout my career, I have honed the skills necessary to excel in diverse tasks and handle various responsibilities with efficiency and professionalism.
Online Support Specialist:
- Proficient in providing top-notch customer assistance across multiple channels.
- Efficiently handling E-Commerce support tickets and responding to chats for E-Commerce platforms.
- Utilizing Google Office Tools (Docs, Spreadsheets, Presentation) to streamline processes and collaborate effectively.
Ticket Management:
- Adept at using Zendesk and Freshdesk to manage tickets efficiently and maintain a positive customer experience.
Dropshipping Fulfillment Orders:
- Specialized knowledge of Dropshipping Fulfillment Orders (CJ Dropshipping).
- Capable of navigating through order intricacies to ensure timely and accurate delivery to customers.
Shopify and Magento Platforms:
- Comfortable with Shopify and Magento platforms, efficiently locating orders and managing inventory.
Social Media Moderation and Content Posting:
- Skilled in managing
- Experienced in scheduled content posting with Canva design skills for captivating posts.
Product Listing:
- Keen eye for detail in accurately describing and categorizing products for maximum visibility and sales potential.
Adaptable and Committed:
- Thrives on taking up new challenges to expand expertise.
- Commits to excellence and delivers exceptional results.
Excited about the opportunity to collaborate and contribute to your success.
Welcomes inquiries and further instructions to achieve great things together.
Looking forward to our partnership.
Sincerely,
Expertise:
Online support
CSR Dropshipping
Product Listing Dropshipping Listing
Logistics management
LinkedIn profile managemen
Customer service
Virtual Assistant
Google tools
Zendesk
Freshdesk
Online delivery
BPO
Customer service specialist
Magento
CJ Dropshipping
Shopify
Product Listing
Meta Business Suite
Canva
ChatGP
Whats app:
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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