• Over 20+ years in the Business Process Outsourcing (BPO) industry
• Experienced in setting up company in the Philippines (incorporation) and working with start-up companies
• Worked with Clients/Businesses and Professionals in different types of BPO Services: Customer Interaction Services, Back Office Transaction, IT/Software Operations, Finance/Account Services, HR Services and various Knowledge Services
• Experienced in working with Western, Australasian, European, and Arab consumers and workforce
• Experienced in Operational & Team Leadership, Coaching & Mentoring, and Product & Leadership Training.
• Experience with the following software: HubSpot, Notion, Slack, Trello, various Microsoft and Google products
Experience: 5 - 10 years
• 20+ Senior Leadership experience handling overall company operations • Incorporated companies in the Philippines • Worked with US, Australian, Canadian and UK clients and workforce
Experience: 5 - 10 years
• Experienced in the following areas: Client Management, Recruitment, Operations, Company Government Compliances, HR, and Staff Management
Experience: 5 - 10 years
• Highly competent in leading a Recruitment team both for technical and non-technical roles
Experience: 5 - 10 years
• Worked with world class contact centers such as America Online (AOL), eTelecare, Stream Global Solutions, Beepo Inc., Microsourcing
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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