Customer Service / QA / Virtual Assistant / Chat Support / 

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 20th, 2024 (51 days ago)

Member Since

July 23rd, 2021

Profile Description

A highly talented, detail-oriented Virtual Assistant and Customer Service
Advocate with experience in providing exceptional support and ensuring projects
are completed on time and with extreme confidentiality
 
I specialize in taking phone, email and chat for handling customer queries,
solving customer issues, handling customer complaints, processing refunds and
replacement and managing sales. I also have a 2-year experience of being a
Quality Assurance Representative who's trained to listen and audit calls making
sure that the call flow is mirrored on the quality side, was able to handle a
team and coach agents to make sure that they will improve the opportunity they
had on a specific call. I make sure to provide courteous, professional support
to clients.
 
I have a 3-year experience of being a Virtual Assistant for a Car Rental Service
that specializes on booking reservations and searching good and cheap
offers, managing sales, handling customer inquiries using chat, phone, and email, we assist with automobile reservation booking. We look for excellent
offers to present to the consumer.

I also have a 2-year experience as an Amazon Product & Supplier researcher,
where I Speak to potential suppliers so that we can form relationships while
purchasing things in bulk.

I also have a 1-year experience as an Onboarding Coordinator for a company called pmhoa.pro, we provide cold calling services to prospected leads based on their service radius maps, we do present them to possible PMHOA companies for them to be added on their Vendor Lists.

I am goal-focused, results-oriented and very committed to my work. Client
relationships and quality service are my top priorities. I am looking forward
for the opportunity to meet with you to further showcase my qualifications.