Michael

Customer Service Representative, Auditor, Email Management

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

April 5th, 2025 (today)

Member Since

July 23rd, 2021

Profile Description

Highly motivated to further develop my skills and grow professionally. I am confident in my ability to come up with quality results with minimum supervision.

Top Skills

Office and Administration » Email Management

Experience: 1 - 2 years

- Respond to customer's inquiries through email - Saving and uploading documents to CRM (Credit Card Statements, Summons, IDs, etc.) - Emailing the affiliates (Debt Advisors of America, Premier Debt Services, Advocate Debt Relief, etc.)

Customer Support » Customer Service

Experience: 1 - 2 years

- Managing incoming calls and customer service inquiries - Verifying customer's information - Welcome Calls - Changing payment schedule and information of the customer - Adding and removing creditors Appointment setting

Accounting » Financial Accounting » Internal Auditing

Experience: 1 - 2 years

- Complying with auditing guidelines (Acceptable / Not Acceptable List) - Preparing audit report (Exposing the issues in the customer's account) - Creating Tasks for CS Reps (Collecting information from customers, follow up, adding/removing creditors and customer update)

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

- Offers Debt Consolidation Program to qualified customers - Educating potential customers about the company's products and services - Upselling

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: Taytay, Rizal

Tests Taken: DISC
Dominance: 34
Influence: 7
Steadiness: 24
Compliance: 34