Samantha

Customer Service/Email/Chat/QuickBooks Payroll Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelors degree

Last Active

April 5th, 2025 (2 days ago)

Member Since

July 21st, 2021

Profile Description

Hi! I’m Upgrade to see actual info — a results-driven and flexible virtual assistant with 8+ years of combined experience in customer service, technical support, and admin support roles.

I began my career in the BPO industry, where I worked with companies like Convergys and Select Voicecom, handling inbound/outbound calls, resolving client concerns, and even leading a sales development team. I later transitioned to freelance work, where I’ve spent the last 3 years supporting clients remotely as a virtual assistant.

My tasks have included:
- Creating and sending invoices via QuickBooks and Stripe
- Running payroll, handling payroll taxes, and assisting clients with tax form filings
- Managing emails and calendars, organizing inboxes, and providing general admin support
- Performing data entry, file organization, and client communication

I’ve worked with U.S.-based law firms, accounting platforms, and fitness and wellness companies—giving me a well-rounded understanding of different industries. I’m tech-savvy, detail-oriented, and pride myself on being proactive and reliable.

Let’s connect—I’d love to support your team and help take things off your plate!