Results-oriented and versatile professional with 5 years of experience in collections, financial and customer service. Proven track record of effectively managing accounts, driving revenue growth, and delivering outstanding service.
Core Competencies
- Customer Service
- Account Management
- Client Retention
- Active Listening
- Data Entry
- Effective Communication
- Critical Thinking
- Solution-Oriented
- CRM Software Proficiency
Tools Proficiencies
- Google Sheets/Calendar/Gmail
- Excel
- Slack
- MS Teams
- Whatsapp
- Discord
- Mailchimp
- Canva
- Hubspot
- ACSS
- Citrix
- Cisco
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