Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 3rd, 2025 (today)

Member Since

July 15th, 2021

Profile Description

I am a proficient and self-motivated virtual assistant with three years of experience as a freelancer managing Airbnb short-term rentals in Florida. I worked directly with the business owner, assisting them in streamlining their operations.
My responsibility includes the following:
*Customer Support
*Virtual Assistance
*Email Support
*Guest communication and calendar management
*Data Collection & Entry
*Cleaning and Maintenance Schedule
*Task Coordination
*Training new hires
*Creating new listings
*Processing Damage Claims and Review Disputes
*Reviewing rental condition during and after cleaning

Before freelancing, I spent five years with Airbnb Customer Support, with three of those years in a supervisory role in the Resolutions Department.With a solid 14-year background in the BPO sector, I bring extensive experience in telecommunications, technical support, billing, and hospitality services. I am well-versed in the English language, enabling me to communicate effectively via phone, email, and chat channels. Throughout my career, I have consistently demonstrated a commitment to time and task management, efficient problem-solving, and fostering positive relationships with colleagues and clients.*Airbnb
*VRBO
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*Guesty
*Hospitable
*Hostfully
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*Google Apps (Gmail, Google Calendar, Google Docs/Sheets/Slides, G-Drive, Forms)
*Zoom
*Canva
*Slack
*Homebase Timesheet and Schedule tracking
*LastPass
*Pricelabs
*AirDNA
*Rankbreeze
*InvoiceHome
*Whatsapp

Please feel free to reach out so we can discuss how I can help. Thanks!