With over 15 years of comprehensive experience in the banking sector and 2 years as an Admin Support in US Company. I have demonstrated proficiency in various roles, including Customer Service Specialist -Teller, Branch Service Officer/Cashier, and Operations Manager. My career trajectory in banking has been marked by exceptional organizational skills, meticulous attention to detail, and a commitment to operational efficiency. As an Administrative Support professional in a U.S. company, where I further honed my skills in office management, customer service, and administrative processes.
Professional ExperienceAdministrative Support
Special Advantage (US Company)
Provided comprehensive administrative support, including document preparation, and data entry.Do various data encoding, update CRM
Assisted in customer service, handling inquiries and providing information as needed via
Operations Manager Security Bank CorporationLed a team of 6 employees, overseeing daily operations, ensuring compliance with regulatory standards, and enhancing operational workflows. Handles complex task including complaint.
Managed branch finances, including budgeting, forecasting, and financial reporting.
Service Officer/Cashier
Security Bank CorporationHandled high-volume cash transactions with accuracy and efficiency.Provided excellent customer service, addressing inquiries and resolving issues promptly.Maintained detailed financial records and assisted in end-of-day reconciliations.
Teller
Security Bank CorporationProcessed customer transactions, including deposits, withdrawals, and payments. Ensure compliance with bank policies and procedures to prevent fraud and maintain security.Built strong customer relationships through friendly and professional service.
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