A dedicated professional with 5 years of experience in the Education field, and over 13 years of experience in the call center industry as a sales agent, Team Leader, and Customer Champion Specialist, I have a vast knowledge and understanding of the different types of customers and industries to achieve the sales goals, and to provide an excellent customer experience to clients. My technical skills include writing, proofreading, abstracting, transcribing audio, and high proficiency in MS Office applications. I believe I will be an asset to any organization because I am detail-oriented, articulate, can work independently, and with good management and organizational skills in analyzing and creating solutions. Most importantly, I am a teamplayer who values integrity and collaboration.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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