CSR|Admin Task|Merchandising Coordinator| Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

January 16th, 2025 (today)

Member Since

July 4th, 2021

Profile Description

Hello! Thank you for visiting my profile. My name is Upgrade to see actual info Upgrade to see actual info, but you may call me RJ. I am an experienced Call Center Representative for 4 years and a 1 years of being Merchandising and Planning Coordinator . I am detail-oriented and organized. I can communicate with the clients through phone, live chats, and email. Inbound/Outbound call, Email/ Live Chat support, Virtual Assistant, Appointment Setter, Cold Caller, Admin Task, Shipping, Sales, and Basic Device Troubleshooting were just a few of my work experiences. I am knowledgeable with Zendesk, Google Docs, Microsoft Office Suite, Salesforce, DropBox, WordPress, Trevor, Asana, Photoshop, Canva, GoHighLevel, Lead Connector, NetSuite, High Jump, Slack and am still eager to learn more tools to get the job well done. I can work with less supervision and reliability as I have worked graveyard and day shifts. I am passionate about my job and always seek personal and professional growth. Has good interpersonal skills and strategic thinker with a positive attitude, initiative, able to work in a fast-paced environment. Has the ability to multi- task, adapt to change, and achieve results with accuracy. I have a strong experience in working closely with the founders and our Admins. Can work both independently and as a teaUpgrade to see actual infomber.

Hard Skills:
Excellent CSR
Can do outbound and inbound calls
Can do emails and chats
Can do Appointment Setting
Sales Experience
Basic Troubleshooting
Data Entry
Product Listing
Online Research
Admin Work
Data Management
Basic Graphic Designing (Canva)Email Support
Chat Support
Phone Support
Order Processing
Strong Attention to Details

Applications and Tools, websites I used:
Zendesk
Recurly
Google Sheets
Google Docs
Microsoft Excel
Microsoft Docs
Paint
DropBox
Salesforce
WooCommerce
Shopify
Campaign Manager
Product Catalog
Slack
Upgrade to see actual info
Strapi
Gladly
LMS
Guestbridge
Dialpad
Asana
Lead Connector
Go HighLevel
Netsuite
Highjump
Trevor, Facebook, Instagram, and TikTok I am looking forward to providing excellent Customer Service to anyone or any company that may need my help!