Sherfil
Upgrade to see actual info - Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
January 6th, 2025 (16 days ago)
Member Since
July 3rd, 2021
Profile Description
Seeking an Experienced Customer Service Representative with Heart and Smarts?
I'm the Perfect Blend of Care and Know-How!
• 2.5+ years of customer experience
• Build Your Skills in Customer Service by LinkedIn Learning certified
• Taking phone calls is my superpower, and I have been answering phone calls for 13 summers.
Here's what I can offer as your friendly customer support representative:
Strong Communicator:
Your gal is proficient in explaining complex information clearly, building quick rapport, and attentive listening.
Empathetic customer support :
This girl understands customer perspectives, providing personalized, responsive support, and adeptly resolving issues, including de-escalation.
Meticulous Attention:
Your chick is proficient in precise detail orientation which is very crucial for financial transactions and complex issue resolution.
In-depth Product Expertise:
With access to the knowledge base, I provide accurate answers and valuable recommendations, enhancing customer support.
Tools I used:
• Avaya Dialer
• Google Bard AI
• Calendly
• ChatGPT
• Citrix Environment
• Cisco Softphone
• Google Workspace
• Microsoft Office Suite
• Salesforce Sales Cloud
• Slack
Top Skills
Real Estate » Appointment Setting
Experience: 6 months - 1 year
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Other Skills
Customer Support
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 1 - 2 years
Customer Support » Forum Community Moderation
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cordova
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 29
- Influence: 7
- Steadiness: 21
- Compliance: 43
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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