John

Customer Service Team Leader

85 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $8.00/hour ($1,584.00/month)

Bachelors degree

Last Active

March 20th, 2025 (2 days ago)

Member Since

July 1st, 2021

Profile Description

Team Lead - Customer Experience
Create an inspiring team environment with an open communication cultureSet clear team goals - Quality and Customer SatisfactionDelegate tasks and set deadlinesOversee day-to-day operation - Zendesk TicketingMonitor team performance and report on metricsMotivate teaUpgrade to see actual infombersDiscover training needs and provide coachingListen to teaUpgrade to see actual infombers’ feedback and resolve any issues or conflictsRecognize high performance and reward accomplishment
Administrative Task
Encourage creativity and risk-takingSuggest and organize team building activitiesSchedule meeting and google meet call via Google CalendarPhoto Editing and Video Editing via Capcut or CanvaContent Writing - Business Operation RelatedCreating document such as NTE or NCA

Top Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Marketing » Credit Repair

Experience: 5 - 10 years

Credit collections

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Administrative Task such as setting up call via google, sending emails and setting appointment

Real Estate » Appointment Setting

Video Editing » Social Media Video Editing

Experience: 5 - 10 years

Editing via Canva, adobe and etc

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Male
Website
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Address
San Nicolas, Pangasinan
Tests Taken
None
Government ID
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