Current Employment Status:
Hired Full Time on Aug 14, 2024

Jason

5/5 Customer Service | A+ Tech-Savvy Sales Expert!

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 28th, 2024 (3 days ago)

Member Since

June 23rd, 2021

Profile Description

-----------------------------------------
HIRE ME!

I’m an Experienced Virtual Assistant who’s passionate about DELIVERING EXCEPTIONAL CUSTOMER SATISFACTION. Together, we can SUPERCHARGE your business expansion goals!

What I Bring to the Table:
*Customer Service Guru: Committed to providing EXEMPLARY service via chat, tech support, and phone.
*Master Problem Solver: Quick and effective in remote troubleshooting and issue resolution.
*Time Management Pro: Thrive in fast-paced environments while multitasking like a boss.
*Your Satisfaction is My Priority: I don’t just meet expectations; I EXCEED them!

Tools & Software Expertise:
*Salesforce | CRM | Oracle Helpdesk | Zendesk | Email Tools | MicroKey
*Microsoft Office | Google Workspace | Google Apps (Calendar, Gmail, Sheets, Docs, Forms)
*Sabre | Polar | Basic Amadeus
*Trello | Asana | Notion 
*Upgrade to see actual info | Slack | MS Teams
*WhatsApp | Telegram | Viber | Ring Central | Air Call | Dialpad | Google Hangouts
*Zoom | Skype | Gmeet*Canva | Basic Photoshop

What I Can Do for You:
*E-commerce Customer Service & Support
*Email/Chat Management & Monitoring
*Lead Generation
*Appointment Setting & Cold Calling
*Administrative & Ad hoc Tasks
*Product Listing & Management
*Contact List Management
*Bookkeeping (Receipt Management)
*Travel Management & Research
*Facebook & LinkedIn Ads Management
*Client Onboarding & Recruiting
*Digital Marketing (SMM)

Ready to Elevate Your Business? Let’s connect! Shoot me a message, and let’s make magic happen!

Talk soon!
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Top Skills

Experience: 2 - 5 years

Experienced in Gorgias, Zendesk, and other eCommerce tools for centralizing support and bulk ticket management. Proficient in Shopify for product management and sales analytics, enhancing e-commerce operations and customer service.

Experience: 1 - 2 years

Experienced in sales support, managing customer inquiries, processing orders, and ensuring satisfaction. Skilled with CRM tools to track leads and improve communication, boosting customer loyalty and repeat business.

Experience: 2 - 5 years

Experienced in managing international calls for orders, refunds, and inquiries. Skilled in tracking order status, providing prompt updates, and resolving issues to ensure customer satisfaction. Proficient in identifying upselling opportunities to boost sales revenue. Maintain accurate customer records and collaborate with team members to exceed expectations.

Other Skills

Experience: 6 months - 1 year

Experienced travel agent dedicated to providing exceptional support to travelers. Skilled in booking flights, accommodations, and excursions while handling inquiries and resolving issues promptly. Expert at creating personalized travel itineraries, ensuring seamless and memorable experiences for every client.

Experience: Less than 6 months

Experienced in accounts receivable collections, skilled in managing invoices, tracking payments, and resolving discrepancies. Proficient in maintaining accurate financial records, negotiating payment terms, and ensuring timely collections to optimize cash flow. Adept at building strong client relationships and handling disputes professionally to maintain positive business interactions.

Basic Information

Age
26
Gender
Male
Website
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Address
Kabacan, Cotabato
Tests Taken
IQ
Score:  118
DISC
Dominance: 55%
Influence: 17%
Steadiness: 17%
Compliance: 12%
English
C2(Advanced/Mastery)
Government ID
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