Current Employment Status:
Hired Full Time on Aug 14, 2024
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HIRE ME!
I’m an Experienced Virtual Assistant who’s passionate about DELIVERING EXCEPTIONAL CUSTOMER SATISFACTION. Together, we can SUPERCHARGE your business expansion goals!
What I Bring to the Table:
*Customer Service Guru: Committed to providing EXEMPLARY service via chat, tech support, and phone.
*Master Problem Solver: Quick and effective in remote troubleshooting and issue resolution.
*Time Management Pro: Thrive in fast-paced environments while multitasking like a boss.
*Your Satisfaction is My Priority: I don’t just meet expectations; I EXCEED them!
Tools & Software Expertise:
*Salesforce | CRM | Oracle Helpdesk | Zendesk |
*Microsoft Office | Google Workspace | Google Apps (Calendar, Gmail, Sheets, Docs, Forms)
*Sabre | Polar | Basic Amadeus
*Trello | Asana | Notion
*
*WhatsApp |
*Zoom |
What I Can Do for You:
*E-commerce Customer Service & Support
*Lead Generation
*Appointment Setting & Cold Calling
*Administrative & Ad hoc Tasks
*Product Listing & Management
*Contact List Management
*Bookkeeping (Receipt Management)
*Travel Management & Research
*Client Onboarding & Recruiting
*Digital Marketing (SMM)
Ready to Elevate Your Business? Let’s connect! Shoot me a message, and let’s make magic happen!
Talk soon!
Experience: 2 - 5 years
Experienced in Gorgias, Zendesk, and other eCommerce tools for centralizing support and bulk ticket management. Proficient in Shopify for product management and sales analytics, enhancing e-commerce operations and customer service.
Experience: 1 - 2 years
Experienced in sales support, managing customer inquiries, processing orders, and ensuring satisfaction. Skilled with CRM tools to track leads and improve communication, boosting customer loyalty and repeat business.
Experience: 2 - 5 years
Experienced in managing international calls for orders, refunds, and inquiries. Skilled in tracking order status, providing prompt updates, and resolving issues to ensure customer satisfaction. Proficient in identifying upselling opportunities to boost sales revenue. Maintain accurate customer records and collaborate with team members to exceed expectations.
Experience: 6 months - 1 year
Experienced travel agent dedicated to providing exceptional support to travelers. Skilled in booking flights, accommodations, and excursions while handling inquiries and resolving issues promptly. Expert at creating personalized travel itineraries, ensuring seamless and memorable experiences for every client.
Experience: Less than 6 months
Experienced in accounts receivable collections, skilled in managing invoices, tracking payments, and resolving discrepancies. Proficient in maintaining accurate financial records, negotiating payment terms, and ensuring timely collections to optimize cash flow. Adept at building strong client relationships and handling disputes professionally to maintain positive business interactions.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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