Customer service representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 5th, 2025 (yesterday)

Member Since

June 21st, 2021

Profile Description

I have 2 years experience in BPO industry. I 've worked as a customer service representative handling emails and chats, with minimal phone calls. I was given an award of being of one of the top performer agent. (Ace of space award during my one year tenure ship.
I manage customer concerns with the objective of maintaining positive customer relationships with an organization.

- Tracking orders, processing requests and sending email updates.
- Multitasks while providing service and resolving issues
- Maintains an accurate shift report
- Handles customer complaints and inquiries in a timely manner-Patience and the ability to remain calm in stressful situations.
-The ability to accept criticism and work well under pressure.
-Excellent verbal communication skills
active listening skills.
-To be able to use a computer and the main software packages competently.
-Extremely organized individual, with a great ability to multitask.
Experience with Microsoft Office applications (Word, Powerpoint, Excel)
Administrative Support and Data Entry.