Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

June 13th, 2021

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, and I did my Bachelor's degree in Business Administration with a major in Marketing from the Polytechnic University of the Philippines. With over eight years of experience in customer relations management and administration, I have a proven track record of providing excellent service.During my three-year tenure as a Customer Care Executive in Dubai, I was responsible for ensuring the smooth operation of the reception area and the timely handling of all customer transactions. I also assisted the center manager with marketing campaigns and the accountant with cash auditing.I worked in a BPO company for more than three years as a Billing Consultant, where my responsibilities included answering customer queries, processing payments, and handling sales. I was then trained to manage complex customer issues as part of the Effort Prevention Champion team. This department aims to provide the best possible resolution on the first call to prevent customers from needing to call again for the same issue.Additionally, I worked remotely as a customer service representative for an online medication referral service based in Canada, offering products and services to the United States. My major tasks included answering calls and emails from patients, processing orders and payments, and ensuring that medications were shipped on time.Here’s the link to my
resume:
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I hope to hear
from you!
 
All the best,
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