Transaction Coordinator|Executive Assistant|Licensed Teacher

Overview

Looking for full-time work (8 hours/day)

at $9.34/hour ($1,643.84/month)

Bachelors degree

Last Active

December 22nd, 2024 (yesterday)

Member Since

June 12th, 2021

Profile Description

** Short-Term Rental Executive Assistant **

- Expert in creating, updating, and optimizing listings on VRBO, Airbnb, Direct Bookings, and Hopper using Hostaway.
- Proficient in managing PriceLabs to enhance booking rates and profitability.
- Generates monthly statements for property owners and handles payroll and inventory for cleaners/maintenance.
- Manages property owner communication, maintenance coordination, calendar, and email.
- Create graphic designs for social media posts.
- Countered dispute payments through Stripe.


** Real Estate Transaction Coordinator **

- Manage end-to-end real estate transactions, ensuring compliance and deadlines.
- Liaise between agents, clients, lenders, and escrow for smooth communication.
- Draft and review contracts, oversee due diligence, and resolve transaction issues.
- Coordinate closing processes, uphold legal standards, and deliver exceptional client service.
- Email and calendar management.


** Project-Based General Virtual Assistant for a Mortgage Broker **

- Supported a US-based mortgage broker by mining data from LinkedIn.
- Send cold email to leads.
- Managed Google Sheets and email to generate successful leads.


** Part-Time Online English as a Second Language Teacher ** 

- Conduct 25-minute one-on-one English classes for Chinese and Japanese students based on booked class hours.
- Utilize provided teaching materials and submit lesson remarks promptly after each session.


*** Customer Service Representative (Partner Program Support Level 2) ***

- Resolve partner inquiries, troubleshoot issues, and process requests.
- Ensure data confidentiality, update records, and track support activities using CRM tools.- Responsible for client onboarding and contract drafting and review.
- Managed escalated cases, delegated to Level I agents, and provided process guidance.
- Point of contact for system troubleshooting and bug ticket escalation to technical teams.
- Streamlined departmental business processes.


*** Technical Support Representative ***

- Provided post-sales support for Samsung tablets, mobile phones, TVs, computers, and consumer electronics.
- Handled inbound and outbound calls, troubleshooting issues and scheduling service appointments as needed.
- Maintained data confidentiality, updated records, and tracked support activities using CRM tools.