As a Customer Experience Specialist, Quality Assurance Supervisor, and Customer Service Manager, I know how to maintain customer satisfaction, identify customers' needs, and analyze customer feedback. I know how to manage a group of people, interact, work, relate effectively, and I am a goal-getter and a detail-oriented person.
I also have a background in human resources like recruiting, selecting, and training newly hired associates. I also have worked with different leaders, stakeholders, and clients, which helps me gain the necessary experience that is vital for my growth.
I am always open to changes, new learnings, and I'm bold enough to take risks for me to achieve and accomplish my goals in life.
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