Melanie

E-commerce Specialist, Telehealth, Appointment Setter, Lead

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Overview

Looking for full-time work (10 hours/day)

at $4.55/hour ($999.99/month)

Bachelors degree

Last Active

February 20th, 2025 (yesterday)

Member Since

June 8th, 2021

Profile Description

Experienced and versatile Virtual Assistant with over 5 years of providing high-level administrative support and more than 10 years in customer service, committed to delivering exceptional service and creating positive client experiences. I have a proven track record of helping executives, entrepreneurs, and businesses with a wide range of services, including customer service, e-commerce support, telehealth, appointment setting, lead generation, and research. I am highly skilled in managing calendars, coordinating appointments, handling confidential information, and streamlining processes for maximum efficiency. Technologically savvy, I am proficient in a wide array of tools, including Google Workspace, Slack, HubSpot, Zendesk, Asana, Shopify, and more, enabling me to adapt quickly to the unique needs of each client. Having worked as a Virtual Executive Assistant, Healthcare Scheduler, Customer Support Specialist, and Team Leader, I bring attention to detail, organizational prowess, and a customer-centric mindset to every task. Whether it's managing inbound and outbound inquiries, scheduling appointments, or leading teams to exceed service expectations, I thrive in fast-paced environments while maintaining professionalism and quality service. With expertise in e-commerce, virtual assistance, lead generation, and troubleshooting, I have become adept at using tools like Shopify, Gorgias, Zoom, PayPal, Mailchimp, and more to deliver timely and empathetic support to clients. Known for my ability to build lasting customer relationships, I ensure smooth day-to-day operations and help businesses achieve their goals efficiently. Let's work together to streamline your business, improve customer experiences, and help you achieve success! Key 

Tools and Platforms:

HubSpot, Gorgias, Zendesk, Slack, Zoom, Salesforce, RingCentral, E-Commerce & Payment Solutions: Shopify, Amazon, PayPal, Braintree, StripeProject Management: Asana, Upgrade to see actual info, Calendly, Google Workspace, Appointment Scheduling & Lead Generation: Simple Practice, Vici, Calendly, Tropa, Email & Marketing: Mailchimp, Canva, Google Apps, Admin Support & Other Tools: MS Office, Aircall, ShipBob, Wix, Clipchamp.

Basic Information

Age
40
Gender
Female
Website
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Address
Dumaguete, Negros Oriental
Tests Taken
IQ
Score:  125
English
C1(Advanced)
Government ID
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