Experienced and versatile Virtual Assistant with over 5 years of providing high-level administrative support and more than 10 years in customer service, committed to delivering exceptional service and creating positive client experiences. I have a proven track record of helping executives, entrepreneurs, and businesses with a wide range of services, including customer service, e-commerce support, telehealth, appointment setting, lead generation, and research. I am highly skilled in managing calendars, coordinating appointments, handling confidential information, and streamlining processes for maximum efficiency. Technologically savvy, I am proficient in a wide array of tools, including Google Workspace, Slack, HubSpot, Zendesk, Asana, Shopify, and more, enabling me to adapt quickly to the unique needs of each client. Having worked as a Virtual Executive Assistant, Healthcare Scheduler, Customer Support Specialist, and Team Leader, I bring attention to detail, organizational prowess, and a customer-centric mindset to every task. Whether it's managing inbound and outbound inquiries, scheduling appointments, or leading teams to exceed service expectations, I thrive in fast-paced environments while maintaining professionalism and quality service. With expertise in e-commerce, virtual assistance, lead generation, and troubleshooting, I have become adept at using tools like Shopify, Gorgias, Zoom, PayPal, Mailchimp, and more to deliver timely and empathetic support to clients. Known for my ability to build lasting customer relationships, I ensure smooth day-to-day operations and help businesses achieve their goals efficiently. Let's work together to streamline your business, improve customer experiences, and help you achieve success! Key
Tools and Platforms:
HubSpot, Gorgias, Zendesk, Slack, Zoom, Salesforce, RingCentral, E-Commerce & Payment Solutions: Shopify, Amazon, PayPal, Braintree, StripeProject Management: Asana,
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.