PART-TIME JOB/ CUSTOMER SERVICE ASSISTANT

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Business Administration

Last Active

March 22nd, 2025 (2 days ago)

Member Since

June 8th, 2021

Profile Description

Profile:I am passionate about delivering exceptional customer service and helping clients meet their needs. With extensive experience in front-line customer service and a strong commitment to providing an outstanding client experience, I am adept at handling diverse client requirements, ensuring smooth communication, and contributing to the overall success of the team.Experience:Customer Service Assistant
Upgrade to see actual infoManaged front desk operations, including responding to inquiries, processing applications, and addressing client concerns.Coordinated appointments between clients and the technical team to ensure seamless service delivery.Handled client payments, ensuring accuracy and proper documentation.Maintained and updated client information, fulfilling specific service Upgrade to see actual informed clients about available services, promotions, and events, providing relevant updates and guidance.Responded to client queries via email and messaging platforms (e.g., Viber), delivering timely and effective resolutions.Accurately encoded client details and ensured data integrity.Lead Generation & Mixed Executive Assistant Role
9 MonthsProficient in tools such as Sales Navigator and Apollo for lead generation and client outreach.Utilized AI tools like ChatGPT, Gemini, and Perplexity for research and content creation.Hands-on experience with HubSpot (minimal knowledge with GHL), assisting in CRM management and outreach.Basic proficiency in Canva for creating visuals and marketing materials.Managed calendars and scheduled appointments efficiently.Assisted in creating and maintaining Standard Operating Procedures (SOPs).Skills:Strong analytical skills with exceptional attention to detail.Highly organized, with the ability to prioritize tasks and manage time Upgrade to see actual infopable of multitasking and handling multiple responsibilities Upgrade to see actual infolm under pressure, with a focus on problem-solving and client satisfaction.Proficient in Microsoft Office Suite.Eager to learn and adapt to new technologies and tools.