I am a highly skilled Virtual Assistant with over 10 years of experience in customer service, technical support, and administrative assistance, I specialize in E-commerce Customer Support, Sales, and Task Automation. My expertise spans managing customer inquiries, resolving issues, and enhancing the overall customer experience with professionalism and empathy.
I am proficient in tools like:
• Google Suite • Microsoft Office • Shopify • FreshWorks • CRM platforms • Klayiyo • Pabbly Connect • Zapier • Clickup
I have a proven track record in handling high-volume order processing, upselling complementary products, and managing escalations. With experience in B2B Enrollment Coordination, Remote Desktop Support, and Admin Tasks, I bring strong organizational skills, attention to detail, and the ability to manage complex tasks efficiently.
My goal is to support businesses in driving customer satisfaction, streamlining processes, and fostering long-term success.
Skills:
• E-commerce Customer Support
• Social Media Moderator
• Bookkeeping
• Sales and Upselling
• Data Entry & Reporting
• Task Automation
• CRM Management
• Appointment Setting & Calendar Management
• Problem-Solving & Research Skills
• Google Analytics
• Proactive Communication & Team Collaboration
• Tech-Savvy & Remote Desktop Support
Reach out today to get started :)
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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