Customer Service Representative
- Resolve customer complaints via phone,
- Assist with placement of orders, refunds, reshipments, and order cancellations.
- Track and monitor customers' orders to avoid delivery failure.
- Greet customers warmly and ascertain the problem or reason for
- Inform customers of deals and promotions.
- Suggest solutions when a product malfunctions.
- Attempt to persuade a customer to reconsider cancellation.
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Assistant Media Buyer
- Import and Export product data on Shopify
- Optimize product pages and landing pages
- Assist Senior Media Buyer in finding winning products
- Assist administrative support in advertising, marketing, and promotional campaigns.
- Product Listing - product data entry and upload to eCommerce platforms
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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