>> 10years experience in Customer Retention
>> Data Entry &
>> Fluent Written & Spoken English
>> 10-hr Intensive Medical VA Training
>> Knowledge in Social Media Marketing
>> Canva
Customer Retention and Escalation - I have over 10 years of experience in fast-paced environments, I've developed skills in phone handling, chat-support and I work efficiently with empathy, integrity and has a strong communication skills for effective problem -solving.
Strong English Competency - my experience in a call center has given me to the opportunity to communicate with a diverse range of customers on a daily basis, allowing me to develop my verbal, written, listening, and comprehension skills.
Why choose me?
>> Adaptability and Flexibility - Connecting with people regardless of their background or personality and the ability to adjust communication styles based on who I am interacting with.
>> Reliability and Integrity - I value your business' privacy and confidentiality. Rest assured I will be dependable and trustworthy to meet your company's needs and achieve success.
>> Fast learner: I have been awarded 9th time All Star Awardee. I am able to
Here’s a snapshot of my skills and strengths:
Technical Skills:
Google Workspace (Docs, Sheets, Calendar, Gmail, Drive)
Microsoft Word, Excel, PowerPoint, Outlook
Canva, CapCut, Slack,
Soft Skills:
Trustworthy and Reliable
Team Player
Able to work with minimal supervision
Adaptable
Teachable
Family-Oriented
Detail-Oriented
Excellent Organizational and
Time Management Skills
Awards:
Recognized as All-Star Awardee for 9 Seasons in a Mobility Account
I’m excited to bring my expertise and dedication to new challenges and opportunities. Happy to Serve!
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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