Bernadette

Customer Service Specialist 

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 5th, 2025 (5 days ago)

Member Since

April 25th, 2021

Profile Description

I've been in the BPO industry for four years, primarily in travel and financial Upgrade to see actual info the travel account, I used to assist customers in booking flights and giving them suggestions on the best promotions that we Upgrade to see actual info the financial account, I handle the customers' financial concerns. I give them the best payment terms that are commensurate with their needs and capabilities. I used to work in the food and beverage industry, so I can deal with a variety of people. I'm adaptable in terms of work hours and simple to learn. I am currently employed as a customer service representative for an e-commerce website, where I handle live chat, phone calls, and emails. I am familiar with Zendesk, Google Calendar, Google Docs, and Microsoft Office.

Top Skills

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Other Skills

Customer Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Content Creation » Blogging

Marketing » Content Creation » Proofreading

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
37
Gender
Female
Website
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Address
Makati City, Metro Manila
Tests Taken
IQ
Score:  89
DISC
Dominance: 47%
Influence: 36%
Steadiness: 13%
Compliance: 6%
English
C2(Advanced/Mastery)
Government ID
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