Current Employment Status:
Hired Full Time on Sep 6, 2021
Hired Full Time on May 9, 2024

Josie

Customer Experience Specialist| Client Success| Generalist

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

April 17th, 2021

Profile Description

With over 16 years of dedicated experience in Customer Service, I bring a proven track record of fostering positive relationships with diverse clientele worldwide. My passion lies in understanding and exceeding customer expectations, consistently delivering exceptional service that leaves a lasting impression.

Adaptable and open-minded, I embrace new technologies and methodologies with enthusiasm, continually expanding my skill set while sharing valuable insights gained over the years. Proficient in multitasking, I efficiently navigate various systems including Shopify, Amazon, G Suite, and more, ensuring seamless operations and optimal client satisfaction.

My expertise spans a wide spectrum of services including Customer Support and Management, Lean Management, Live Chat Support, Email/Ticket Management, Virtual Assistance, Order Processing and Fulfillment, and much more. Additionally, I am adept at Sales and Telemarketing, Lead Generation, and Recruitment/Hiring, bringing a comprehensive skill set to any project.

Driven by a commitment to excellence, I thrive in challenging environments and am poised to surpass expectations. I am eager to leverage my skills and experience to contribute positively to your team and help achieve mutual success.

Basic Information

Age
42
Gender
Female
Website
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Address
Liloan, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 25
Influence: 53
Steadiness: 63
Compliance: 99
English
C1(Advanced)
Government ID
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