Customer Service Expert| Email Marketing Specialist | Social

Overview

Looking for part-time work (6 hours/day)

at $16.00/hour ($2,112.00/month)

Bachelors degree

Last Active

March 20th, 2025 (10 days ago)

Member Since

April 8th, 2021

Profile Description

Hi there! Looking for someone hardworking, reliable, and ready to start immediately? That’s me!

I’m excited to share a bit about myself and how I can help you. With years of experience as a Customer Service Representative and Social Media Moderator, I’ve developed a strong track record of delivering excellent service, solving problems, and making sure both customers and businesses are happy.

Customer Service Skills

In my previous roles, I’ve handled tasks like:

- Booking assistance and itinerary planning
- Modifying reservations and resolving issues
- Travel documentation and planning
- General customer support and emergency assistance

I know how important it is to keep things running smoothly for customers, and I always aim to go the extra mile to make their experience great.

Social Media Moderation

I’ve also worked as a Subject Matter Expert in Social Media Moderation, helping to create safe and positive online spaces. This included:

- Protects users from harmful or inappropriate content
- Ensures the platform followed community guidelines and legal standards
- Manages sensitive situations and handling crises
- Prevents misinformation and fostering a great user experience

Tools I’ve Worked With

Here are some of the tools I’m experienced with:

Customer Support Platforms: Gorgias, HubSpot, Shopify
Content & Scheduling Tools: Canva, CapCut, Calendly
Collaboration Tools: Google Workspace, Microsoft Office, Workplace by META
Marketing: Facebook Ads, Mailchimp
Data mining: Upgrade to see actual info, LinkedIn Sales Navigator

What I Can Do for You

Here’s a quick list of services I offer:
- Effective Customer Service Expertise
- Travel Management
- Lead Generation and Data Mining- Sales Support
- Social Media Moderation and Management- Appointment Setting
- E-commerce Support
- Executive Assistance

I’m someone who takes pride in my work, learns quickly, and loves making a difference for the people I work with. If you’re looking for someone you can count on, let’s chat—I’d love to help your business succeed!