E-commerce VA | Product Researcher | Email Support/Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

July 24th, 2014

Profile Description

*E-commerce Virtual Assistant (Product and Supplier Researcher | Email Support/Customer Service | Fulfillment Orders)April 2018 - presentWestern Union Business Solutions* Online Service Specialist 2-Assess online application for money transfer service from individuals, sole-proprietors, and Upgrade to see actual infogram Micro* Catalog Specialist-Load, edit/update, and deleted product description   JP Morgan Chase & Co.*Debit Card Fraud Prevention Representative-Receive calls regarding card transactions, handle inquiries, close compromised cards, call out card holders to verify suspicious card transaction/s.ICT Marketing Services Inc.*Quality Assurance Analyst (Washington Mutual/JP Morgan Chase & Co.)-Evaluates both live and recorded calls to ensure quality of service is provided. -Conducts coaching sessions to give customer service representatives support and opportunity to speak their minds.*Customer Service Representative (Washington Mutual)-Receive calls from customers-Answers inquiries-Process transactions-Handles complaints