Roy

Customer service representative.

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Overview

Looking for part-time work (4 hours/day)

at $5.60/hour ($492.80/month)

Associates degree

Last Active

April 5th, 2025 (yesterday)

Member Since

April 8th, 2021

Profile Description

I am a dedicated Customer Service Representative with four years of experience handling inbound and outbound calls, emails, texts, live chats, and data entry. I have worked in both eCommerce and tech programs, providing exceptional support to customers while ensuring seamless communication across multiple channels. My ability to multitask and adapt to different platforms allows me to efficiently resolve customer inquiries, troubleshoot issues, and maintain a high level of customer satisfaction.
With extensive knowledge in Zendesk, CMS (Thrillshare), and Excel, I bring strong technical proficiency to streamline workflows and improve customer interactions. I am skilled in managing tickets and utilizing spreadsheets for efficient data organization and reporting. My goal is to provide top-notch support while enhancing operational efficiency for businesses looking for a reliable and detail-oriented customer service professional.

Top Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Forum Community Moderation

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
30
Gender
Male
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 9
Influence: 15
Steadiness: 41
Compliance: 35
English
C1(Advanced)
Government ID
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