Thank you for checking my profile. I am very excited about the possibility of working with you.
My work experience/expertise is diverse and varies in a variety of industries, from Virtual Assistant, EA, Sales Development, Web3 Community Management, Human Resource, Global Talent Acquisition, Technical Customer Support, and Medical Records.
I am proactive, dedicated, passionate, and ethical. Have great customer service knowledge and techniques such as patience, conflict resolution skills (ability to calm a person down), and empathy. I also have great technical understanding and am able to pick up new tools/software quickly. Ability to multitask and have great time management skills.
I am a:
Trustworthy with High regard for confidential information
Reliable and Resourceful
Emphatic and empowering
Able to work independently with limited oversight
Team player and loves interacting with clients
Have extensive experience with the following:
-Human Resource
-Recruitment
-Loan Processing
-Medical Records preparation
-Data entry
-Data management
-Technical and Customer support expert
-40 WPM 99 accuracy
-Online research
-Creating Reservations
-Inbound Inquiries
-Inbound and outbound calls
-Billing and Virtual Assistant
Software and Tools I've used before
-Salesforce
-Jira
-Asana
-Whatsup
-Telegram
-Service Now
-Oracle
-Kronos
-Empower
-ADP
-Perceptive
-Image Now
-Taleo
-MS Office Applications
-Adobe Applications
-Google Suite (Google Docs, Google Sheets)
-Google Docs
-Microsoft Excel
-Microsoft Word
-Microsoft Teams
-CRM
-Avaya soft and hard phones
-Zoom
If you are interested, I am just one call away.
Experience: 5 - 10 years
Experience: 1 - 2 years
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