Hey there!
I am an experienced customer service representative with a total of 1 year and 3 months of experience handling e-commerce and healthcare accounts.
I have strong problem-solving, organizational, and communication skills from my previous roles. I am skilled at responding to questions from customers, finding quick solutions to problems, and making sure they have a good experience. My background in the healthcare industry has also given me the skills necessary to handle private information with discretion and professionalism. I can do voice and non-voice jobs such as handling phone calls,
I can share as well that I have developed a strong base of knowledge in digital media and visual arts through self-study and online courses that I have enrolled in. I am excited to use my expertise with design software, which includes Adobe Photoshop, Illustrator, Premiere Pro, and After Effects, in a professional setting. Even though I might not have any formal experience in these areas, I'm excited to learn more and improve my graphic design and video editing skills.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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