Riza
Service Desk Representative Customer Care Specialist
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $5.00/hour ($440.00/month)
Bachelors degree
Last Active
March 15th, 2025 (3 days ago)
Member Since
April 1st, 2021
Profile Description
Provide assistance to the customers through various channels: calls, chat and
Provide technical and network problem resolution to customers by performing a diagnosis and guiding users through step-by-step solutions. Diagnose and resolve technical hardware and software issues involving network and mobile connectivity.
Answers incoming customer calls regarding billing issues, collections, service and general concerns. Develops and maintains positive customer relations to ensure that customer requests and questions are handled appropriately
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 10+ years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Social Media Moderation
Experience: 1 - 2 years
Office and Administration » Email Management
Experience: 1 - 2 years
Human Resources
Experience: 6 months - 1 year
Customer Support » Content Management
Experience: 1 - 2 years
Office and Administration » Translation
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 6 months - 1 year
Office and Administration » Personal Assistant
Experience: 2 - 5 years
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- IQ
- Score: 125
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.