Riza
Experienced Customer Service |Tech Support|E-commerce VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
January 10th, 2025 (9 days ago)
Member Since
March 31st, 2021
Profile Description
Experienced, customer-centric pro with 10+ years of technical/customer support background in a helpdesk environment. Skilled in providing support for Apple products (macOS & iOS) and Windows systems. Provided in-depth support at a T2 Level, handling complex cases, managing escalated cases, and ensuring timely resolution. Analytical, self-starter, detail-oriented, and passionate about learning and developing new skills.
Customer/Client Handling | Communication Etiquette | Troubleshooting & Problem-Solving | Escalation Management | Web Research & Data Entry |
Top Skills
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
E-Commerce
Experience: 2 - 5 years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calbayog, Samar
- Tests Taken
- IQ
- Score: 130
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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