Real Time Analyst  / Workforce Management

Overview

Looking for part-time work (6 hours/day)

at $2.00/hour ($264.00/month)

College Undergraduate

Last Active

February 25th, 2025 (yesterday)

Member Since

March 31st, 2021

Profile Description

I am a talented, ambitious, and hardworking individual. I have experience working as part of a team and individually and also a dependable person who is
great at time management. I am always energetic and eager to learn new skills. I have experience with multiple jobs. I was a sales associate before and I resolved customer concerns using strong communication and conflict management skills. Handled stressful situations professionally and multitasked with ease. Managed multiple tasks simultaneously while meeting deadlines. Adapted to changing priorities and unexpected Upgrade to see actual infoed feedback from customers and personal observations to better capitalize on sales opportunities. Worked independently but within a team environment. I was also a part of BPO industry where in I answer inbound calls in a timely and polite manner. Evaluate the callers' problems and complaints and suggest appropriate solutions. Give customers individualized service and respond to their Upgrade to see actual infocrease interest in the offer by educating the public about the company's goods and services. With my passion and hard work, I got promoted as Real Time Analyst where I am responsible for real-time monitoring, tracking, recording, and disseminating agent activities across several lines of Upgrade to see actual inforve as the initial point of contact for any escalations, outages, system problems, or other situations that could affect production. To ensure the production environment runs well, coordinate and workwith operations and other departments.