Customer Service / Sales / Virtual Assistant

Overview

Looking for full-time work (10 hours/day)

at $12.00/hour ($2,640.00/month)

Bachelors degree

Last Active

March 12th, 2025 (today)

Member Since

March 28th, 2021

Profile Description

You're wearing too many hats-trying to grow your business while juggling endless tasks, managing a team, and keeping everything on track. It's exhausting, and it's not sustainable. That's where I come in.

Hey there! I'm Upgrade to see actual info, a dedicated Customer Support, Rockstar Sales Professional, Social Media Specialist, and Virtual Assistant with overall 7 years of experience in providing top-notch service. I excel in communication, problem-solving, and ensuring that customers receive timely and effective assistance. I also bring expertise in managing social media presence and graphic design to help elevate your brand. My mission is to make sure your customers are happy, your business runs smoothly, and your online presence stands out.

Here’s how I can help:
-Respond quickly and professionally to customer inquiries via phone, email, and chat
-Provide accurate product details and guide customers in making informed purchasing decisions
-Handle high call volumes and multitask efficiently
-Keep detailed records of customer interactions and follow-up actions
-Offer exceptional virtual assistance to help streamline your business operations and increase efficiency
-Assist with sales tasks, managing pipelines, and ensuring smooth communication with leads
-Manage social media accounts to engage your audience, grow your following, and maintain a consistent brand image
-Design eye-catching graphics and visuals to enhance your social media presence and marketing materials

I’m experienced with a variety of tools, including:
Salesforce
Firefly
RingCentral
Avaya
Canva
Google Suites
Asana
GHL
Hubspot
Zendesk
Buffer

Whether you need assistance with resolving customer inquiries, managing accounts, or providing top-notch support, I am here to help. Let's work together to deliver exceptional customer experiences and drive customer satisfaction to new heights.

Contact me today to discuss your specific needs and how I can contribute to your success.

Looking forward to collaborating with you!